User was raised an issue on friday? OR User raised an issue on friday?

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which sentence is correct?

Assuming you are referring to someone who has used your product or program as a “user”, the correct sentence should be the second option.

This is because the user is the person who acted and raised the issue on Friday. In the first sentence, the addition of the helping verb “was” makes the sentence passive voice, meaning that someone raised the user, which is definitely not what you intend to say.

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